Terms and Conditionsfor Orthopulse+.

Orthopulse+ is a continuous subscription with no fixed term, giving you access to an Orthopulse product for a fixed monthly fee.

Upon ordering, Orthopulse offers a free 14-day trial period. No fee will be charged during the trial period.

If the subscription is not cancelled before the end of the trial period, it will automatically continue indefinitely according to the subscription level chosen by the customer.

Orthopulse GO costs SEK 229 per month, Orthopulse PRO costs SEK 299 per month, and Orthopulse Complete costs SEK 399 per month.

All prices are stated in Swedish kronor including VAT. The subscription has no lock-in period and can be canceled at any time according to these terms.

When you order Orthopulse+, you can try the product free of charge for 14 days from the day you receive the delivery. During the trial period, you pay 0 SEK.

If you choose to cancel the subscription before the trial period expires, no monthly fee will be charged. The product must then be returned according to the terms in section 8.

Payment is automatically made monthly in advance via the payment method available and registered at checkout. No payment is charged upon ordering.

The customer is responsible for ensuring that valid payment details are registered throughout the subscription period. If payment cannot be processed, Orthopulse has the right to attempt a new debit.

In the event of continued non-payment, reminder fees and other statutory charges may apply. Orthopulse also reserves the right to transfer the claim to debt collection in accordance with applicable law.

In order to offer Orthopulse+ with a free trial period, free shipping and subscription payment, Orthopulse Scandinavia AB, or a collaborating partner, may obtain a credit report before a subscription is granted.

The credit report is used only as a basis for credit assessment in connection with the subscription.

Orthopulse offers free shipping within Sweden. Normal delivery time is 1-2 business days from the confirmation of the order.

Once your order has been dispatched, you will receive a tracking number via email or SMS.

You have a 14-day right of withdrawal according to the Distance Contracts Act.

If you choose to cancel your purchase or terminate the subscription during the trial period, you must notify Orthopulse within the withdrawal period. Orthopulse covers the shipping to you. Return shipping is paid by the customer.

The product must be returned complete with all accessories.

You can cancel your subscription at any time as Orthopulse+ has no lock-in period. Upon cancellation, future monthly debits will cease.

The product must be returned to Orthopulse according to instructions from customer service and no later than 30 days from cancellation. The product must be returned in substantially unchanged condition along with all parts and accessories.

If the product is not returned within the specified time, Orthopulse has the right to charge the product's regular purchase price. If the product or accessories are missing or have been damaged beyond normal wear and tear, Orthopulse may be entitled to charge compensation corresponding to the depreciation in value in accordance with applicable consumer legislation.

Return address: Orthopulse Scandinavia AB, Mailbox 3003, 112 73 Stockholm.

Orthopulse Care is included at no extra cost for as long as the subscription is active.

It includes personal customer service, technical support, help with getting started, support for questions about daily use, access to product updates, the possibility to upgrade when new devices are launched, free replacement in case of manufacturing or functional defects, a new remote control in case of loss or damage, and ongoing support.

Orthopulse Care does not cover damage due to improper use, negligence, liquid damage, external impact, intentional damage, or abnormal wear and tear.

In case of a defective product, the customer has the right to make a claim in accordance with applicable consumer legislation.

In the event of an approved claim, Orthopulse will cover all costs for repair, replacement, or return.

All products sold by Orthopulse are CE-marked.

CE marking means that the product meets the applicable EU requirements for safety, health, and environmental protection for the specific product type before it can be sold within the European Economic Area.

Orthopulse products should be used according to the included instructions.

The products are intended for recovery and well-being and do not replace medical advice, diagnosis, or treatment. In case of medical conditions, customers should contact licensed healthcare professionals.

Orthopulse processes personal data in accordance with the General Data Protection Regulation.

Personal data is used only to administer orders, subscriptions, payments, customer service, and other services related to the customer relationship.

Orthopulse reserves the right to update these terms and conditions. Material changes will be notified to the customer before they come into effect.

Swedish law applies to these terms and conditions. Disputes shall primarily be resolved through dialogue between the customer and Orthopulse.

The consumer also has the option to contact the National Board for Consumer Disputes.